Below are practical answers to common questions about POS selection, deployment and operations. If you need a tailored answer, contact our team.
1. What is the difference between cloud and on-premise POS?
Cloud POS stores data centrally and offers faster updates and integrations; on-premise keeps data local and may have different reliability characteristics. Many businesses prefer hybrid models that combine local resilience with cloud sync.
2. How do refunds and chargebacks work?
Refunds should be recorded in the POS with the original transaction reference. For card chargebacks, reconcile with your payment provider's reports and keep detailed audit trails.
3. How long does it take to deploy?
A small café can deploy in days. Larger installations with integrations and multi-outlet rollouts typically need 2–6 weeks of planning, testing and staff training.
Explore the full POS guides or ask a specific question and our team will respond with recommendations.